​

Effective Date: 05/02/2025

​

At Nomad Brewing Co, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds We accept refund requests under the following conditions:

• The item is damaged or defective upon arrival.

• The wrong item was shipped.

• The product is unopened and returned within 7 days of delivery.

​

Non-Refundable Items

• Opened or consumed beverages.

• Gift cards and promotional items.

• Perishable goods that have been stored improperly.

​

Refund Process

1. Contact us at (see link at top of page) within 7 days of receiving your order.

2. Provide proof of purchase and a description of the issue.

3. If your request is approved, you may be required to return the product.

4. Refunds will be processed within 14 business days after we receive the returned item.

5. Refunds will be issued to the original payment method.

​

Exchanges If you received a defective or damaged product, we can offer a replacement instead of a refund. Please contact us with details and images of the issue.

​

Return Shipping

• If the refund is due to our error (e.g., wrong or defective item), we will cover the return shipping costs.

• If returning for other reasons, the customer is responsible for shipping fees.

• ​

Contact Us for any refund-related enquiries.

​